Refund Policy
Last Update: 23 April, 2023
1. Cancellation and Refunds
We understand that plans can change. Our refund policy is designed to be fair and transparent.
2. Full Refund
Cancellations made more than 48 hours before the scheduled service will receive a full refund.
3. Partial Refund
Cancellations made between 24-48 hours before service will receive a 50% refund.
4. No Refund
Cancellations made less than 24 hours before service or no-shows are not eligible for refunds.
5. Special Circumstances
In cases of flight cancellations or emergencies, we will work with you to reschedule services.
6. Processing Time
Refunds are processed within 5-7 business days and will appear on your original payment method.
7. Contact Us
For refund requests or questions, please contact our concierge team at concierge@leconciergeclub.com